Returns Center

How it Works

Select the items to return

Get a refund confirmation + pre-paid return label

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 10-14 business days.

What items are returnable?

  • Items purchased in the last 30 days.
  • Items not marked as final sale.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
  • Items not in new, clean, resell-able condition

Need some support?

  • Give us a call or shoot us an email:
  • Customer Service: (866) 558-1067, M-F 8AM - 5PM PST
  • customerservice@reynspooner.com
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